Six Flags Reopens With New GuidelinesPress Release
GRAND PRAIRIE, TX –- As the world works to return to the “normal” before the pandemic, Six Flags announced their first theme park will reopen in Oklahoma City, Oklahoma on June 5, 2020.
“We are excited to welcome Oklahomans back to Frontier City as we introduce new safety procedures for everyone’s protection. The health and safety of our guests and team members remains our number one priority,” said Frontier City General Manager Trevor Leonard. “All government officials, along with city and county health departments, have been extremely supportive of our efforts to reopen in accordance with state and local guidelines.”
The park will reopen with reduced attendance levels and operate in a “preview mode” for the first two days for Members and Season Pass Holders.
All parks will require guests to reserve online to “manage attendance, schedule guests for entry by day, and stagger arrival times to minimize proximity exposure.”
Additional measures will also be put in place including:
Health Screenings for Guests and Team Members
- Visitors and employees will be required to be screened using Contact-less IR thermal imaging
- Guest will be asked if they are healthy and acknowledge Six Flag’s health policies
- All guests over the age of two and all team members will be required to wear face masks covering the nose and mouth throughout their visit/workday.
- Accommodations may be made on a case-by-case basis for persons with disabilities, health concerns, religious restrictions, or other circumstances that in Six Flags’ discretion warrant a modification of this face mask requirement
- Any guest without a mask will be able to purchase one at the front gate.
Strictly Enforced Social Distancing
- Easy to identify distance markers will be added in all park entry, ride, restroom, retail locations, and dining queue lines
- Dining areas will be adjusted to allow ample space between seated parties
- Guests will be separated by empty rows and/or seats on all roller coasters, rides, and attractions
- Six-foot viewing areas will be marked for guests to observe gameplay
- Arcade games will be reconfigured or deactivated to comply with social distancing requirements
- Advanced security screenings will enable touchless bag checks
- Capacity at indoor venues will be reduced to meet social distancing requirements
- Guests viewing outdoor entertainment will be separated by at least six feet.
Extensive Sanitization and Disinfecting Protocols
- Increased sanitization and disinfecting of high touch points including all public seating, tabletops, counters, doors, and trash cans will occur frequently;
- Rides, restraints, and handrails will be cleaned throughout the day;
- Restroom staff will be stationed to disinfect each stall and sink area on a frequent basis;
- Multiple hand-washing and alcohol-based hand-sanitizer stations will be located throughout the park; and
- All team member work areas will be regularly sanitized and disinfected.
Sanitized Food Preparation and Service
- Modified menus and implementation of mobile food ordering will help facilitate touchless transactions
- Self-service buffets and salad bars will be reconfigured to eliminate guest contact with food
- Condiments, self-serve cutlery, and napkins will be provided to guests with their meals as required
- Beverages will be served by attendants, and guests will receive any drink bottle refills in a paper cup each time they refill.
Commercial-Grade Cleaning Equipment and Supplies
- All employees will be issued Team Member Action Packs which will include: a safety face mask, safety glasses, and disposable gloves;
- Low-pressure backpack sprayers will be utilized for disinfecting large areas;
- Abundant supplies of sanitizers and disinfectants will be available;
- Microfiber cloths will be used to sanitize surfaces; and
- Queue line supplies, fencing, and tents will be in place to promote safe social distancing.
Multi-Layered Guest and Team Member Communication
- Frontline team members will go through extensive COVID-19 training
- Safety messaging and reminders on Six Flags’ website, newsletters, in-park announcements, and recorded phone messages will occur frequently
- Distance markers and physical distance indicators will be in place
- Informational safety signage is posted throughout the park
- Handouts outlining guest screening processes and safety procedures will be distributed at the Toll Plaza.
Park Reservations System to Manage Attendance
Frontier City will be operating under state and local guidelines for crowd capacity limits. The park has established attendance caps that will be well below the park’s theoretical capacity to allow for proper social distancing. All Members, Season Pass holders and all guests with a single-day or group ticket will need to make a reservation at www.sixflags.com/reserve. The process will take 5-7 minutes, and guests will complete the following steps:
Enter their online order number, ticket number or Membership/Season Pass number;
- Select the day and the approximate time they want to visit
- Watch a brief video describing new social distancing and sanitization procedures
- Acknowledge their understanding of the company’s health policy
- Order pre-paid parking, if they do not already have a parking pass.
“We have developed a comprehensive reopening safety plan that includes best practices from theme park and waterpark industry experts, along with top destination parks from around the world, which will allow guests to experience our parks in the safest possible way," said Six Flags President and CEO Mike Spanos. "This ’new normal’ will be very different, but we believe these additional measures are appropriate in the current environment.”
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