UPDATE: The City of San Angelo has announced that its online payment system for water customers is up and running again after it was knocked offline by a global technology outage.
Water customers can pay their bill at https://www.cosatx.us/how-do-i/pay-or-purchase.
In-person payments are working for cash, credit or check at the Utility Billing/Collections office at 301 W. Beauregard Ave.
A 24-hour drop box, located on the south side of the office building, is also available for payments by check or money order.
SAN ANGELO, TX — A massive technology outage has grounded flights, derailed emergency services and knocked banks offline around the world.
The ripple waves from the IT glitch, caused by a faulty update to computers running Microsoft Windows, are being felt in San Angelo as well.
The City of San Angelo posted on its Facebook page Friday morning that its services were being affected by the outage.
"Due to the current nationwide technology issues, City services that require the use of technology will be limited today," the post stated. "This includes paying your water bill in person, online and over the phone.
"We will share an update once services have been restored."
The Texas Department of Public Safety reported services for driver's license offices around the state are down due to the glitch.
The issue behind the outage is not believed to be a security threat or cyberattack, according to CrowdStrike, an Austin-based cybersecurity company responsible for the glitch.
George Kurtz, president and CEO of CrowdStrike, said the company has fixed the problem, but issues won't go away immediately.
“It could be some time for some systems that just automatically won’t recover,” he told NBC’s “TODAY” on Friday morning.
“Many of the customers are rebooting the system, and it’s coming up, and it’ll be operational because we fixed it on our end.
Earlier, in a post on X, Kurtz said that the outages were due to a “defect found in a single content update for Windows hosts.”
Not surprisingly, CrowdStrike shares were reportedly about 15% down on the Nasdaq stock exchange in New York on Friday morning.
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