Atmos Energy Urges Residents to be Cautious with Heating During Winter Storm

SAN ANGELO, Texas – In anticipation of an approaching Arctic cold front set to bring severe winter conditions to West Texas in the coming days, Atmos Energy is actively monitoring the weather and strategically deploying our workforce across our system.

The plummeting temperatures may impact natural gas usage, prompting Atmos Energy to offer valuable tips for conserving energy and ensuring safety during this extreme weather:

• Avoid unconventional heating methods: Never use an oven or a gas stovetop as a heat source for your home.

• Protect natural gas meters: While natural gas meters are weather-proof, ensure their smooth operation by removing snow and ice with a broom or brush. Avoid using hard objects to kick or chip away snow and ice. For meter concerns, contact Atmos Energy's Emergency Number at 866.322.8667.

• Clear external vents: Ensure vents for dryers and other natural gas equipment remain unobstructed to prevent dangerous carbon monoxide buildup. For venting queries, consult a licensed plumber or qualified contractor.

• Prevent frozen pipes: Leave faucets running at a trickle, keep cabinet doors open, and seal doors and windows to retain heat.

• Optimize thermostat settings: Save both money and energy by setting your thermostat to 68 degrees during the day and 58 degrees when away from home (where safe to do so).

• Act swiftly on gas odors: If you detect a gas smell, evacuate the area immediately, call 911, and contact Atmos Energy's emergency number at 866.322.8667 from a safe distance.

These recommendations and additional information can be found on our Storm Center page at atmosenergy.com.

While natural gas outages are rare, should you encounter a loss of service or low gas pressure, promptly reach out to the Atmos Energy emergency line at 866.322.8667, where agents are available 24/7.

Atmos Energy commits to maintaining regular communication with customers and communities before, during, and after extreme weather events. To receive timely updates, sign up for text alerts and adjust notification preferences in the Account Center. Stay informed by following us on Facebook, Twitter, Instagram, and visiting our website at atmosenergy.com for ongoing safety and weather preparedness information.

About Atmos Energy: Atmos Energy Corporation, a Dallas-based S&P 500 company, stands as the nation’s largest natural gas-only distributor. Serving over 3 million distribution customers in more than 1,400 communities across eight primarily Southern states, Atmos Energy is dedicated to delivering reliable, affordable, efficient, and abundant natural gas. Upholding a vision of being the safest provider of natural gas services, the company focuses on modernizing its business and infrastructure, investing in safety, innovation, environmental sustainability, and community support. Atmos Energy manages proprietary pipeline and storage assets, including one of Texas's largest intrastate natural gas pipeline systems. Find more information online at http://www.atmosenergy.com, and connect with us on Facebook, Twitter, Instagram, and YouTube.