Scam Alert: Texas AG Warns of Text Messages Asking for Credit Card Information

AUSTIN, TX — Attorney General Ken Paxton is warning Texans about scammers sending text messages that include a false package delivery notice and a fraudulent link. 

According to the AG’s office, the text messages will ask the recipient to claim that a package is pending delivery and requests the recipient to “claim ownership” by providing their credit card and personal information

Texans who receive a suspicious text message should take the following steps:
• Do not click on any links.
• Do not respond to the message, share the message, or give out any personal, financial, or identifying information.
• Delete the message and block the number that sent the message.
• Report the phone number and message contents to the Office of the Attorney General or the Federal Trade Commission.

Shipping companies such as DHL, UPS, FedEx, and Amazon will not contact consumers about issues with a package via text message. 

Unsolicited text messages, particularly those containing unfamiliar links or purporting to come from a company the customer has not contacted first, should always be treated with caution.

Suspected fraud should be reported to the attorney general’s Consumer Protection Division by calling toll-free 1-800-621-0508 or by filing an online complaint at https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint.