Fiber Optic Contractors Still Causing Headaches for Residents in San Angelo

SAN ANGELO, TX – The City of San Angelo has again provided the phone numbers to call about issues with companies installing fiber optic cable in the city. Remember the work being done around town is not by the City of San Angelo so COSA is asking for citizens not to call them with complaints.

The following is a press release from the City of San Angelo:

There’s currently fiber-optic work being done throughout the community in which the City of San Angelo is not involved. Fiber-optic technology provides new options for internet service. There are three companies actively installing fiber in San Angelo.

Crew hours of operation: 7 a.m. to 6 p.m. Monday through Saturday. Residents may see multiple color lines, which contain fiber-optic cable, being laid in their neighborhoods and in front of their properties during the installation process. Please be aware that the City is not conducting the work and cannot provide information related to the work or damage that is a result of the work.

The areas being worked on are defined as public right of way, or the area on, below or above a public roadway, highway, street, public sidewalk, alley, waterway or utility easement in which the municipality has an interest. This area can include the portions of property adjacent to streets, including areas that many consider private property. Because these companies have a franchise from the State of Texas, they are permitted to install the fiber into the right of way. Right of way policy.

Vexus Fiber

Vexus Fiber is currently installing fiber in various areas. Read more about Vexus service at bit.ly/3u2wBLj.

For questions about damage done to property, call 800-658-2150 (choose option 3) or [email protected].

Conterra Networks

Conterra Networks is installing fiber for commercial properties in the city and Tom Green County. Read more about Conterra Networks at bit.ly/3Nbonbh.

For questions about damage done to property, call Matt Cason at 315-518-2300 or mcason@conterra.com.

Frontier Communications

Frontier Communications has added its fiber-optic network in San Angelo. Read more about Frontier service.

For questions about damage done to property, contact Construction Manager Jerry Stone at 325-650-8607 or jerry.[email protected], or Senior Construction Manager Andy Crenshaw at [email protected] or 214-425-9008.

Fiber-optic service is not limited to Frontier, Vexus and Conterra. Additional companies will likely be coming to install fiber, as well. We do not have a time frame for when new companies will begin work, but we advise citizens to be on the lookout.