SAN ANGELO, TX — Friday, the City of San Angelo Water Utilities, Operations, Engineering and Public Works offices move from the City Hall campus to the new City Hall Annex, 301 W. Beauregard Ave. Those offices will be open for business at their new location starting at 8 a.m. Monday.
The consumer-facing arm of the Water Utilities, Operations, Engineering and Public Works Department, the water billing office, moves there Oct. 27 and will be open to the public Oct. 30, the City stated.
The new location in the former bank building offers more space and greater privacy for water customers to conduct business, including paying monthly bills, starting or stopping water service, and speaking with service representatives about their accounts.
Customers will enter through the building’s west side, which faces the neighboring Lonestar Cheeseburger Co. and Eskimo Hut. Customers can deliver payments via a dropbox on the building’s south side. Drive-through service will no longer be offered.
Customers can also pay their bills online, via a bank draft, by mail or by phone. Payment option details are available at cosatx.us/customerservice.
The water billing office will occupy the first floor of the newly renamed City Hall Annex. Also on the first floor will be administrators and other employees of the Water Utilities, Operations, Public Works and Engineering Services departments.
Their former spaces in City Hall and the Community Development Building will be occupied by Planning and Development, City Clerk and Accounting employees, the City stated.
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