San Angelo Public Safety Communications Launch Information LinePress Release
SAN ANGELO, TX — In an effort to better serve the public, San Angelo Public Safety Communications has launched an information line for citizens that have questions about how to get a police report, need to speak with an officer, speak with a detective, pass on information to crime stoppers, or contact the municipal court.
The new information line, which navigates callers through a brief phone tree, is expected to help diminish the number of general information calls that are being placed to the dispatch center — erroneous calls that take time away from emergency services dispatches that need to remain available to receive emergency and non-emergency calls for police, fire, and EMS service. The Information Line number, 325-657-4411, was chosen because it has 411 as the last three digits, which most people recognize as a general information number.
There are two versions of the information line; Normal Business Hours and After-hours. The entire phone tree for business hours and after-hours is available in English and Spanish.
Normal business hours consist of the following: 8:00 a.m. – 5:00 p.m., M-F 1. Speak with an officer 2. Speak with dispatch 3. Speak with Records 4. Speak with CID 5. Speak with Municipal Court 6. Speak with Crime Stoppers
After-hours consists of the following: 5:00 p.m. – 8:00 a.m., M-F, weekends, and holidays. 1. Speak with Dispatch 2. Leave a message with CID 3. Leave a message with Crime Stoppers 4. Online Services
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